Social media user Livie Rose Henderson, who posts under the TikTok handle @irlmonsterhighdoll, has publicly alleged that DoorDash deactivated her account just days after she reported being sexually harassed while on the job, raising questions about gig worker protections and corporate transparency.
Henderson, a New York-based delivery driver, said the incident occurred on October 12, 2025, when she arrived at a customer’s residence to leave a contactless order. She claimed that the customer was exposed on his couch with his pants and underwear down and that the encounter was captured on video.
“I was a victim of sexual assault by a DoorDash customer while doing my job,” Henderson said in one TikTok post. She reported the customer to DoorDash, which she said subsequently banned the individual.
However, Henderson alleges that her own account was deactivated two days later without explanation. “Hey, guys, I just lost my job, and they won’t tell me why,” she said in a series of posts between October 14 and 16. “They’re supposed to send an email immediately after deactivation, providing the reason and a link to appeal. And they didn’t.”
Henderson described contacting DoorDash support, spending roughly 50 minutes on the phone, only to be told the company could not disclose the reason for her termination and that she needed to submit an appeal regardless. She said her appeal was denied in less than 24 hours, leaving her without access to her account or earnings.
She further described navigating DoorDash’s support system. Henderson spoke with the company’s community response team—the highest level of support she could reach. Henderson spent another 25 to 30 minutes on the phone, and receiving the same response: no explanation. “I just lost my job,” Henderson said.
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In addition to DoorDash, Henderson contacted local police, who reviewed her video evidence. She said the responding officer questioned whether charges could be filed, citing the customer’s location inside his residence. Henderson emphasized that the incident constituted exhibitionism and posed potential risks to neighbors in the duplex and passing pedestrians.
The situation gets further complicated. Henderson said that DoorDash released public statements on Instagram and TikTok regarding her deactivation. She claims to have received her official email after the released statement.
It is claimed she learned the reason for her termination simultaneously with the public. She also criticized TikTok for removing her videos and issuing strikes, placing her account at risk of suspension.
DoorDash issued a statement in response, emphasizing that Henderson’s deactivation was not due to her report of sexual assault.
“We take reports of this nature with the utmost seriousness,” the company said. “At the same time, publicly sharing videos taken inside a customer’s home—especially when personal information is visible—raises significant privacy concerns and constitutes a clear violation of our policies. To protect everyone’s safety and privacy, we have deactivated both the Dasher’s and the customer’s accounts and are working directly with law enforcement for additional guidance.”
Henderson’s posts highlight ongoing concerns about worker safety and accountability within gig economy platforms. This raises broader questions about how companies handle harassment reports while balancing privacy and policy enforcement.
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